Testimonials for MidSouth Crawl Space Solutions

Corey did very well with his presentation to explain what was going on. He answered all the questions I had and was very professional. Thank you guys for the rapid response and for taking care of the issues I am having!x

Not sure if this is the method or manner in which you wanted comments, but here goes. About 6/7 years ago I found a mold, mildew & rotten flooring in and under my house. We replaced joists and flooring in several places. We then re-insulated my ductwork and installed ventilation fans and covered the dirt with plastic. All good, we thought, WRONG! About a month or two ago we had issues with a drain and the guy that had laid the plastic went underneath to run a ‘snake’ through the pipe. He came out wet & told me that the insulation was dripping wet again. I then saw the friend that had replaced the ductwork insulation & installed the fans and told him of the situation.On Sunday, September 18, he texted that he would come by the next day. He also mentioned that a lady in our church had some sort of work done on an older house that had been renovated for a granddaughter. I called the ladies daughter & started telling her why I needed to talk to her mom. The daughter told me that she had been deeply involved with the work on the house. She sent me a picture with the MidSouth CrawlSpace Solutions information.That afternoon, Sunday, September 18, 2022, I went online, found your website & filled in some information about my problem. To my surprise I received a phone call from your office that asked me again about the situation underneath my house. After my repeated information, she asked if I could see a sales representative at noon that same day. At the appointed time, Corey Becker drove up and we began our visit. After a detailed description of your process, Corey went under the house and found the issues I was expecting. He showed me the photos he had taken of mold, mildew & water standing on the plastic. After more discussion, I signed the contract, made a down payment and waited.The person in the office that schedules the work and stated that a crew would be here on Monday, September 26th. Oh, I had asked for references of people that were previous customers and contacted them during the cancellation period & received complementary remarks!I looked all morning of the 26th for the crew & had about given up and thought, more empty promises. I then received a call from Cody Edwards stating that he & his crew were headed my way.About 11:00/11:15, a box van backed into my driveway. After introductions, Cody and his crew started unloading the van and the process began. After working until 5:30 or 6:00pm, they were back on the job at 7:15 on Tuesday morning, the job was completed about 6:30 that day. I was included in the discussion of where to run the sump pump drain, and several other things. Cody & Jim explained the operation of the sump pump & and the dehumidifier. Clean up was excellent and fast. I think that I would give a grade of A+ to Cody and his team. Of course we will have to wait on the long term results, but I expect that I will be please!A long story, but my experience. Oh, our house is 50 years old.

They installed a moisture barrier under our house along with dehumidifier and pump. They were very quick and professional. We were very pleased with the entire process.

As usual your man was on time, ready to work, covered all bases and we were done. Polite young man. Very satisfied.

MidSouth Crawlspace Solutions took care of our problems in Covington, Louisiana. I wish we knew of them sooner. It's been a year and a half and everything has been as they said that it would be. Fantastic job! They know exactly what they're doing.     

We've been happy with the crawlspace and haven't had any problems. We will solicit a bid for the same work on my other building sometime next year.

Midsouth installed an encapsulation system for me. They were great.

I wanted to make sure I let you know what a great team you have in Michael, David and Daniel.  They were very prompt and extremely hard working.  Michael was able to answer all my questions and listen to any concerns I had.  He made sure I knew every step of the way what was being done. They were very conscientious and polite. Most importantly I could tell they took great pride in their work. Which is a rarity these days. Your company is very lucky to have them. 

We just had our crawlspace done!! Love it!!

Job well done! With the photos you sent me, I will start referring people. The guys did an awesome job under adverse conditions. They were very professional as well as clean. They kept the job site very clean!